Reply to Case by Email

Sends an email reply for an existing FuseDesk case.

POST

Query

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Body

Arguments

string

Comma-separated BCC recipient addresses.

stringrequired

Plain-text reply body.

numberrequired

The FuseDesk case ID to reply to.

string

Comma-separated CC recipient addresses.

string

Sender email address.

string

HTML reply body.

number

Optional FuseDesk email template ID.

string

Recipient email address.

Try this request

Request

curl --request POST \
  --url "https://connect.mindcloud.co/v1/universal/fuseDesk/latest/actions/reply-to-case-by-email" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --header "Content-Type: application/json" \
  --data '{
  "connectionId": "$CONNECTION_ID",
  "body": ""
}'

{
  "success": true,
  "data": [],
  "meta": {}
}

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