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Nicereply API Authentication

How to authenticate Nicereply API requests: one Bearer API key plus a connectionId. MindCloud stores your Nicereply credentials — no auth headers to build.

Every Nicereply API request through MindCloud needs two things: a MindCloud API Key and a connectionId for your Nicereply account. This page covers both, plus exactly how to send them, so you do not need to visit any other page to get authenticated.

Steps to authenticate

  1. Create a MindCloud account at app.mindcloud.co if you do not already have one.
  2. Generate a MindCloud API Key in API Keys. This is the Bearer token you send on every request. Keep it on your server.
  3. Create a Nicereply connection in Connections. Nicereply uses a username and password. You enter them when you create the connection — MindCloud stores them securely so your requests never carry raw credentials.
  4. Copy the connection’s connectionId — you will send it on every request alongside your MindCloud API Key.

How requests are authenticated

Authentication has two layers. Your MindCloud API Key authenticates the request to MindCloud, sent as a Bearer token in the Authorization header. The connectionId selects the connected Nicereply account that should run the action. MindCloud stores and refreshes the Nicereply credentials behind that connection, so you never send provider tokens with your requests.

Pass connectionId in the query string for GET and DELETE actions, and in the JSON body for POST, PUT, and PATCH actions.

For example, calling Get Rating Values Settings with an Nicereply connection looks like this:

curl --request POST \
  --url "https://connect.mindcloud.co/v2/universal/apps/nicereply/actions/get-rating-values-settings/run" \
  --header "Authorization: Bearer $MINDCLOUD_API_KEY" \
  --header "Content-Type: application/json" \
  --data '{
  "connectionId": "$CONNECTION_ID",
  "arguments": {}
}'

The Authorization: Bearer <your MindCloud API Key> header authenticates you to MindCloud; the connectionId tells MindCloud which Nicereply account to run the action against. Missing or invalid Authorization returns 401, and a missing or mismatched connectionId returns 400.

Connect your Nicereply account

You need the Nicereply account email that owns the API token and a valid Nicereply API token.

  1. Sign in to Nicereply Admin

    Open the Nicereply admin app in your browser and sign in with the account you want MindCloud to use.

    Nicereply Admin
  2. Confirm the account email address

    Use the exact email address for the Nicereply user who owns the API token. MindCloud will use this email as the Basic Auth username.

  3. Locate your API token

    Find the API token for this Nicereply account. If you already have a valid token, you can reuse it. MindCloud will use the token as the Basic Auth password.

  4. Enter the connection values in MindCloud

    In the Nicereply test connection, enter the Nicereply account email as Username and the API token as Password, then save and test the connection.

Keep your key safe

Keep your MindCloud API Key on your server; do not ship it in browser code, mobile apps, public repositories, or logs. Anyone with the key can call the Universal API as your MindCloud account, across every connection you have created.