Userback API Documentation

This is the complete API documentation for connecting to the Userback API using MindCloud's Universal API. If you are new to MindCloud, start with the Introduction to see how one API can sit in front of many different apps.

MindCloud is an integration company that offers one normalized API to access 3,100+ apps from a single place. It cleans up provider-specific quirks, keeps requests and responses consistent, and centralizes authentication so you do not need to manage separate flows for every app. Browse other apps.

Meet Userback: Userback is a product feedback and bug reporting platform for collecting, managing, and acting on customer feedback. Keep reading to get started.

Quickstart

Before you run your first Userback request, you need three things:

1. A MindCloud account — sign in or create an account at MindCloud.
2. A MindCloud API Key — create one in API Keys. Keep it on your server.
3. At least one Userback connection — create or choose one in Connections. Note its connectionId.

Every Userback action uses the same URL pattern:

POST https://connect.mindcloud.co/v2/universal/apps/userback/actions/{actionSlug}/run

You need a MindCloud API Key and a Userback connection. Then call an action such as List Projects:

curl --request POST \
  --url "https://connect.mindcloud.co/v2/universal/apps/userback/actions/list-projects/run" \
  --header "Authorization: Bearer $MINDCLOUD_API_KEY" \
  --header "Content-Type: application/json" \
  --data '{
  "connectionId": "$CONNECTION_ID",
  "arguments": {}
}'

Every response comes back in the same envelope, with your rows in a data array:

{
  "success": true,
  "data": [
    { "id": "1042", "name": "Ava" }
  ],
  "meta": {}
}

After your first request works, use Shape your requests to control arguments, pagination, filtering, fields, and errors.

Authenticate with a MindCloud API Key plus a connectionId for your Userback account. See Userback API Authentication for the full flow and how to get your connection credentials.

Userback actions

All 23 published actions for this Userback version. Each page documents the endpoint, arguments, and response controls.

• POSTCreate Feedback
• POSTCreate Feedback Comment
• POSTCreate Feedback Screenshot
• POSTCreate Workflow
• DELETEDelete Feedback
• DELETEDelete Feedback Comment
• DELETEDelete Workflow
• GETGet Feedback
• GETGet Feedback Comment
• GETGet Member
• GETGet Project
• GETGet Session Recording
• GETList Feedback Comments
• GETList Feedbacks
• GETList Members
• GETList Projects
• GETList Session Recordings
• GETList Workflows
• PUTUpdate Feedback
• PUTUpdate Feedback Comment
• PUTUpdate Member
• PUTUpdate Project
• PUTUpdate Workflow

Related apps

More Support apps on the Universal API, behind the same REST shape. Or browse all apps.

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