Create Ticket

Creates a new ticket in Zendesk.

POST

Query

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Body

Arguments

stringrequired

Initial ticket comment.

string

Ticket subject line.

string

Ticket priority (low, normal, high, urgent).

string

Ticket status (new, open, pending, hold, solved, closed).

Try this request

Request

curl --request POST \
  --url "https://connect.mindcloud.co/v1/universal/zendesk/latest/actions/create-ticket" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --header "Content-Type: application/json" \
  --data '{
  "connectionId": "$CONNECTION_ID",
  "ticket.comment.body": "MindCloud test ticket comment body.",
  "ticket.subject": "MindCloud test ticket subject"
}'

{
  "success": true,
  "data": [
    {
      "assigneeId": 1,
      "createdAt": "2026-05-07T12:00:00.000Z",
      "description": "string",
      "groupId": 1,
      "id": 1,
      "isPublic": true,
      "organizationId": 1,
      "priority": "string",
      "requesterId": 1,
      "status": "string",
      "subject": "string",
      "tags[]": "string",
      "updatedAt": "2026-05-07T12:00:00.000Z",
      "url": "https://example.com"
    }
  ],
  "meta": {}
}

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