Update Ticket

Updates an existing ticket in Zendesk.

POST

Body

Arguments

numberrequired

Zendesk ticket ID.

string

Updated ticket subject.

string

Ticket status (new, open, pending, hold, solved, closed).

string

Ticket priority (low, normal, high, urgent).

string

Comment to append while updating ticket.

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Try this request

Request

curl --request POST \
  --url "https://connect.mindcloud.co/v2/universal/apps/zendesk/actions/update-ticket/run" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --header "Content-Type: application/json" \
  --data '{
  "arguments": {}
}'

{
  "success": true,
  "data": [
    {
      "assigneeId": 1,
      "createdAt": "2026-05-07T12:00:00.000Z",
      "description": "string",
      "groupId": 1,
      "id": 1,
      "isPublic": true,
      "organizationId": 1,
      "priority": "string",
      "requesterId": 1,
      "status": "string",
      "subject": "string",
      "tags[]": "string",
      "updatedAt": "2026-05-07T12:00:00.000Z",
      "url": "https://example.com"
    }
  ],
  "meta": {}
}

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