Put HelpSpace to workacross your business

Yes. MindCloud can integrate HelpSpace with our 3,100+ supported apps, including ERPs, accounting systems, CRMs, databases, warehouses, ecommerce platforms, spreadsheets, and the tools your team already uses day to day.

If HelpSpace needs to share data with another system, there is almost always a way to connect them.

We commonly find HelpSpace integrated with Google Sheets, Gmail, Slack, Google Calendar and many others.

Both. MindCloud can read data out of HelpSpace and change records where the connector supports writes, such as Customer, Tag, Task, Ticket, and Customer Avatar.

It can also look up read-only records like Attachment Media, Channels Report, Customers, Docs Article, and Docs Articles, so workflows can use that accounting context without implying every object is writable.

MindCloud handles customers, tags, tasks, tickets, ticket messages, and customer avatars in HelpSpace.

You can create, update, and delete customers, tags, tasks, and tickets. Ticket messages can be created and retrieved.

Attachments and performance reports are available for lookup and analysis workflows.

MindCloud creates, updates, and deletes tickets and customers in HelpSpace based on your automation rules.

You can route new support requests as tickets, modify ticket status and assignments, and manage customer records without manual intervention across your support operations.

MindCloud creates and manages tags and tasks in HelpSpace, enabling you to categorize tickets, assign work automatically, and track team priorities.

Combined with ticket updates, you can build workflows that tag urgent issues, create follow-up tasks, and reassign cases based on business rules.

MindCloud retrieves channels and performance reports from HelpSpace for use in dashboards, spreadsheets, or downstream systems.

You can also list and fetch tickets, customers, tasks, messages, and knowledge-base articles to build custom analytics and feed data into your BI or communication platforms.

MindCloud runs on an enterprise-ready integration platform called Gravity. Gravity is a low-code workflow builder that connects your applications together and moves data between them on a schedule, in real time, or on demand.

The HelpSpace connector is one of Gravity's pre-built integrations, so you simply plug in HelpSpace and start building rather than wiring up the API yourself.

Not unless you want to. You can build it yourself in Gravity, our low-code platform: connect HelpSpace and the other app, choose your actions, and run it, with no code required.

Prefer to have it done for you? MindCloud also offers full-service builds. Talk to our team.

Pick the workflow you want to automate, connect HelpSpace and the other apps involved, and build your first flow in Gravity. Want it built for you instead?

Talk to our team.