Docs

Automate tasks across Crisp with Zendesk

We work with you to understand your business processes, and automate all work between Crisp and Zendesk.

Talk to our team

Businesses automate real work through MindCloud every day.

Start automating your work

Here are some common examples of how businesses use MindCloud to automate work between Crisp and Zendesk.

Send a Zendesk notification when Crisp receives a high-priority item.Get Started
Create a Zendesk follow-up from new qualified activity in Crisp.Get Started
Copy new customer details from Crisp into Zendesk.Get Started
Update the matching Zendesk item when a Crisp status changes.Get Started
Start a review in Zendesk when Crisp flags an exception.Get Started
Summarize new Crisp activity and save it in Zendesk.Get Started

Every action you need

Your company can interact with Crisp and Zendesk using our 56 actions.
Can’t find what you need? Let us know.

List Connected WebsitesReadRetrieves connected websites from Crisp.
Get Connect EndpointsReadRetrieves connect endpoints from Crisp.
Get People ProfileReadRetrieves a people profile from Crisp.
List People ProfilesReadRetrieves people profiles from Crisp.
Create New ConversationCreateCreates a new conversation in Crisp.
Get Conversation MetasReadRetrieves a conversation's metadata from Crisp.
Get Conversation Routing AssignReadRetrieves a conversation's routing assignment from Crisp.
Get Conversation StateReadRetrieves a conversation's state from Crisp.
Get Verify Status For ConversationReadRetrieves a conversation's verify status from Crisp.
Remove ConversationDeleteDeletes an existing conversation from Crisp.
Get ConversationReadRetrieves a conversation from Crisp.
List ConversationsReadRetrieves conversations from Crisp.
List Conversation EventsReadRetrieves events for a Crisp conversation.
List Conversation FilesReadRetrieves files for a Crisp conversation.
Resolve HelpdeskReadRetrieves helpdesk information for a website in Crisp.

Frequently Asked Questions

Common questions about working with MindCloud on your Crisp and Zendesk integration.

Apps are the systems your business runs on, like Crisp and Zendesk. Actions are the things MindCloud can do in those systems, such as finding a record, sending a message, or updating data.

A workflow connects apps and actions in the order your process needs. That's it.