Put Deskpro to workacross your business

Yes. MindCloud can integrate Deskpro with our 3,100+ supported apps, including ERPs, accounting systems, CRMs, databases, warehouses, ecommerce platforms, spreadsheets, and the tools your team already uses day to day.

If Deskpro needs to share data with another system, there is almost always a way to connect them.

We commonly find Deskpro integrated with Google Sheets, Gmail, Slack, Google Calendar and many others.

Mainly reading. MindCloud pulls Deskpro data out so other systems can use it for reporting, routing, or downstream work.

If a write path is ever required, our team scopes it against what Deskpro's API actually allows before committing.

MindCloud retrieves tickets, ticket messages, ticket logs, ticket approvals, agents, people, organizations, and knowledge articles and guides from Deskpro.

You can query tickets by filter, organization, or person, and pull agent and user data for reporting and cross-platform workflows.

MindCloud lets you read ticket details, messages, and logs to trigger actions in connected apps like Slack or Google Sheets.

Use ticket filters to identify specific tickets, then route notifications, log updates, or escalate issues based on real-time ticket content and metadata.

MindCloud retrieves your agents list, online agents status, and current user account data from Deskpro.

Export agent details to Google Sheets for staffing reports, or pull agent availability to route tasks in external systems during your support hours.

MindCloud supports lookups of organization and person ticket lists, plus ticket filter counts to measure queue depth.

Build dashboards in Google Sheets or monitor specific filter volumes to track support workload by team or customer.

MindCloud runs on an enterprise-ready integration platform called Gravity. Gravity is a low-code workflow builder that connects your applications together and moves data between them on a schedule, in real time, or on demand.

The Deskpro connector is one of Gravity's pre-built integrations, so you simply plug in Deskpro and start building rather than wiring up the API yourself.

Not unless you want to. You can build it yourself in Gravity, our low-code platform: connect Deskpro and the other app, choose your actions, and run it, with no code required.

Prefer to have it done for you? MindCloud also offers full-service builds. Talk to our team.

Pick the workflow you want to automate, connect Deskpro and the other apps involved, and build your first flow in Gravity. Want it built for you instead?

Talk to our team.