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Put Freshdesk to workacross your business

Automate Freshdesk workflows across the tools your team uses every day. MindCloud helps you connect apps, move data, and keep business processes running.

Describe what you want to automate in Freshdesk. The field supports multiple lines but stays at a fixed height.

Businesses automate real work through MindCloud every day.

Get connected

Connect Freshdesk with other apps you use to automate business processes, not just small tasks.

Google SheetsGoogle Sheets connects app workflows across your app stack.Google MailGoogle Mail connects app workflows across your app stack.SlackSlack connects app workflows across your app stack.Google CalendarGoogle Calendar connects app workflows across your app stack.Google DriveGoogle Drive connects app workflows across your app stack.NotionNotion connects app workflows across your app stack.HubSpotHubSpot connects app workflows across your app stack.Google FormsGoogle Forms connects app workflows across your app stack.MailchimpMailchimp connects app workflows across your app stack.

Every action you need

Access 24 actions within Freshdesk.
Can’t find an action you need? Let us know.

Currently Authenticated AgentRun a currently authenticated agent action in Freshdesk.List All AgentsRun a list all agents action in Freshdesk.View an AgentRun a view an agent action in Freshdesk.Create a CompanyCreate a company in Freshdesk.Delete a CompanyDelete a company in Freshdesk.List All CompaniesRun a list all companies action in Freshdesk.Update a CompanyUpdate a company in Freshdesk.View a CompanyRun a view a company action in Freshdesk.Create a ContactCreate a contact in Freshdesk.List All ContactsRun a list all contacts action in Freshdesk.Soft Delete a ContactRun a soft delete a contact action in Freshdesk.Update a ContactUpdate a contact in Freshdesk.View a ContactRun a view a contact action in Freshdesk.Create a NoteCreate a note in Freshdesk.Create a ReplyCreate a reply in Freshdesk.

How can I use the Freshdesk app?

MindCloud is the Universal App Layer. We make it easy to talk to your applications, whatever the use case.

Build workflows. MindCloud’s Gravity platform helps you build robust automations around Freshdesk.

Get Freshdesk usersTrigger

Fetched users from Freshdesk

Filter to complete users

Applied filter to users

Loop through 5 users

Iterating over each user

Check if user is complete

Condition: user has required fields
then

Skip and continue

Skipped - user already complete
else

Check if user needs review

Condition: user needs review

Save review note in Notion

Added review context for user

Track support ticket resolution times in Freshdesk.

Thinking...

Automate. Tell Cirra what you do in Freshdesk so she can take the grunt work out of your job.

Wire your product. Our Universal REST API lets you easily connect and talk to Freshdesk from your codebase.

Connect to your Agent. Expose your agent to Freshdesk and 3100+ other applications with a single MCP server.

Frequently asked questions

New to MindCloud? We've got you. Here are some answers to common questions about how MindCloud works with Freshdesk.

MindCloud connects Freshdesk with the rest of your business systems so teams can automate updates, alerts, and record changes without building one-off scripts.

Connect all of your apps, not just some of them.

You can't automate business processes end-to-end if you can only connect to half of them.

Request an inviteJoin the early access list for the app network built to cover the workflows your business actually runs.Talk to an expertWork with a MindCloud specialist to map the systems, actions, and automations your team needs next.Get updatesFollow new app coverage, product launches, and practical integration notes from the MindCloud team.