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Automate tasks across HelpCrunch with Salesforce

We work with you to understand your business processes, and automate all work between HelpCrunch and Salesforce.

Talk to our team

Businesses automate real work through MindCloud every day.

Start automating your work

Here are some common examples of how businesses use MindCloud to automate work between HelpCrunch and Salesforce.

Send a Salesforce notification when HelpCrunch receives a high-priority item.Get Started
Create a Salesforce follow-up from new qualified activity in HelpCrunch.Get Started
Copy new customer details from HelpCrunch into Salesforce.Get Started
Update the matching Salesforce item when a HelpCrunch status changes.Get Started
Start a review in Salesforce when HelpCrunch flags an exception.Get Started
Summarize new HelpCrunch activity and save it in Salesforce.Get Started

Every action you need

Your company can interact with HelpCrunch and Salesforce using our 52 actions.
Can’t find what you need? Let us know.

List ApplicationsReadRun a list applications action in HelpCrunch.
Create ChatCreateCreate chat in HelpCrunch.
Get ChatReadRun a get chat action in HelpCrunch.
List ChatsReadRun a list chats action in HelpCrunch.
Mark Chat As Read By AgentUpdateRun a mark chat as read by agent action in HelpCrunch.
Mark Chat As Read By CustomerUpdateRun a mark chat as read by customer action in HelpCrunch.
Rate ChatUpdateRun a rate chat action in HelpCrunch.
Search ChatsReadRun a search chats action in HelpCrunch.
Snooze ChatUpdateRun a snooze chat action in HelpCrunch.
Update Chat AssigneeUpdateUpdate chat assignee in HelpCrunch.
Update Chat DepartmentUpdateUpdate chat department in HelpCrunch.
Update Chat StatusUpdateUpdate chat status in HelpCrunch.
Batch Update CustomersUpdateBatch update customers in HelpCrunch.
Create CustomerCreateCreate customer in HelpCrunch.
Delete CustomerDeleteDelete customer in HelpCrunch.

Frequently Asked Questions

Common questions about working with MindCloud on your HelpCrunch and Salesforce integration.

No. MindCloud is a full-service integration provider — our team designs, builds, launches, monitors, and maintains your HelpCrunch integration end to end. You tell us what you need and we deliver a working, production-ready connection.