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Put HelpDesk to workacross your business

Automate HelpDesk workflows across the tools your team uses every day. MindCloud helps you connect apps, move data, and keep business processes running.

Describe what you want to automate in HelpDesk. The field supports multiple lines but stays at a fixed height.

Businesses automate real work through MindCloud every day.

Get connected

Connect HelpDesk with other apps you use to automate business processes, not just small tasks.

Google SheetsGoogle Sheets connects app workflows across your app stack.Google MailGoogle Mail connects app workflows across your app stack.SlackSlack connects app workflows across your app stack.Google CalendarGoogle Calendar connects app workflows across your app stack.Google DriveGoogle Drive connects app workflows across your app stack.NotionNotion connects app workflows across your app stack.HubSpotHubSpot connects app workflows across your app stack.Google FormsGoogle Forms connects app workflows across your app stack.MailchimpMailchimp connects app workflows across your app stack.

Every action you need

Access 52 actions within HelpDesk.
Can’t find an action you need? Let us know.

List TicketsRun a list tickets action in HelpDesk.Get LicenseRun a get license action in HelpDesk.List LicensesRun a list licenses action in HelpDesk.Get Blocked EmailRun a get blocked email action in HelpDesk.Get Canned ResponseRun a get canned response action in HelpDesk.Get Custom FieldRun a get custom field action in HelpDesk.Get Email DomainRun a get email domain action in HelpDesk.Get Failed Outgoing Emails ReportRun a get failed outgoing emails report action in HelpDesk.Get MacroRun a get macro action in HelpDesk.Get MailboxRun a get mailbox action in HelpDesk.Get New Tickets 24h Distribution ReportRun a get new tickets 24h distribution report action in HelpDesk.Get New Tickets ReportRun a get new tickets report action in HelpDesk.Get Reply AddressRun a get reply address action in HelpDesk.Get Resolution Time 24h Distribution ReportRun a get resolution time 24h distribution report action in HelpDesk.Get Resolution Time Per Agent ReportRun a get resolution time per agent report action in HelpDesk.

How can I use the HelpDesk app?

MindCloud is the Universal App Layer. We make it easy to talk to your applications, whatever the use case.

Build workflows. MindCloud’s Gravity platform helps you build robust automations around HelpDesk.

Get HelpDesk ticketsTrigger

Fetched tickets from HelpDesk

Filter to complete tickets

Applied filter to tickets

Loop through 5 tickets

Iterating over each ticket

Check if ticket is complete

Condition: ticket has required fields
then

Skip and continue

Skipped - ticket already complete
else

Check if ticket needs review

Condition: ticket needs review

Save review note in Notion

Added review context for ticket

Manage support tickets for customer inquiries in HelpDesk.

Thinking...

Automate. Tell Cirra what you do in HelpDesk so she can take the grunt work out of your job.

Wire your product. Our Universal REST API lets you easily connect and talk to HelpDesk from your codebase.

Connect to your Agent. Expose your agent to HelpDesk and 3100+ other applications with a single MCP server.

Frequently asked questions

New to MindCloud? We've got you. Here are some answers to common questions about how MindCloud works with HelpDesk.

MindCloud connects HelpDesk with the rest of your business systems so teams can automate updates, alerts, and record changes without building one-off scripts.

Connect all of your apps, not just some of them.

You can't automate business processes end-to-end if you can only connect to half of them.

Request an inviteJoin the early access list for the app network built to cover the workflows your business actually runs.Talk to an expertWork with a MindCloud specialist to map the systems, actions, and automations your team needs next.Get updatesFollow new app coverage, product launches, and practical integration notes from the MindCloud team.