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Automate tasks across LiveChat with Brilliant Directories

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Action

Businesses automate real work through MindCloud every day.

Automate your first task

Use MindCloud Cirra to make LiveChat and Brilliant Directories talk.
Here are some common ways to automate work between them.

Send a Brilliant Directories notification when LiveChat receives a high-priority item.Try now
Create a Brilliant Directories follow-up from new qualified activity in LiveChat.Try now
Copy new customer details from LiveChat into Brilliant Directories.Try now
Update the matching Brilliant Directories item when a LiveChat status changes.Try now
Start a review in Brilliant Directories when LiveChat flags an exception.Try now
Summarize new LiveChat activity and save it in Brilliant Directories.Try now

How Cirra automates work

MindCloud Cirra gives your workplace superpowers.
Use her to powerhouse through your LiveChat and Brilliant Directories work.

Connect your LiveChat and Brilliant Directories. The first step is to give Cirra access to your applications.

Teach Cirra to work between them. Simply explain what you want done between them and how you use them.

Automate that work. All your apps will talk to each other and work together. No technical knowledge needed.

Every action you need

Access 24 actions between LiveChat and Brilliant Directories.
Can’t find an action you need? Let us know.

List Agents For TransferRun a list agents for transfer action in LiveChat.List ArchivesRun a list archives action in LiveChat.Deactivate ChatRun a deactivate chat action in LiveChat.Follow ChatRun a follow chat action in LiveChat.Get ChatRun a get chat action in LiveChat.List ChatsRun a list chats action in LiveChat.Resume ChatRun a resume chat action in LiveChat.Start ChatRun a start chat action in LiveChat.Transfer ChatRun a transfer chat action in LiveChat.Unfollow ChatRun an unfollow chat action in LiveChat.Update Chat PropertiesUpdate chat properties in LiveChat.Add User To ChatAdd user to chat in LiveChat.Remove User From ChatRemove user from chat in LiveChat.Get CustomerRun a get customer action in LiveChat.Update CustomerUpdate customer in LiveChat.

Frequently asked questions

New to MindCloud? We've got you. Here are some answers to common questions about how MindCloud works with LiveChat and Brilliant Directories.

MindCloud connects LiveChat and Brilliant Directories so teams can automate handoffs, updates, alerts, and record changes without building one-off scripts.

Connect all of your apps, not just some of them.

You can't automate business processes end-to-end if you can only connect to half of them.

Request an inviteJoin the early access list for the app network built to cover the workflows your business actually runs.Talk to an expertWork with a MindCloud specialist to map the systems, actions, and automations your team needs next.Get updatesFollow new app coverage, product launches, and practical integration notes from the MindCloud team.