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Automate tasks across LiveChat with Customer.io

Action
Action

Businesses automate real work through MindCloud every day.

Automate your first task

Use MindCloud Cirra to make LiveChat and Customer.io talk.
Here are some common ways to automate work between them.

Send a Customer.io notification when LiveChat receives a high-priority item.
Create a Customer.io follow-up from new qualified activity in LiveChat.
Copy new customer details from LiveChat into Customer.io.
Update the matching Customer.io item when a LiveChat status changes.
Start a review in Customer.io when LiveChat flags an exception.
Summarize new LiveChat activity and save it in Customer.io.

How MindCloud automates work

MindCloud uses Cirra to give your workplace superpowers.
Use her to powerhouse through your LiveChat and Customer.io work.

Connect your LiveChat and Customer.io. The first step is to give Cirra access to your applications.

Teach Cirra to work between them. Simply explain what you want done between them and how you use them.

Automate that work. All your apps will talk to each other and work together. No technical knowledge needed.

Every action you need

Access 55 actions between LiveChat and Customer.io.
Can’t find an action you need? Let us know.

List Agents For TransferReadRetrieves agents available for chat transfer in LiveChat.List ArchivesReadRetrieves archived chats and thread events from LiveChat.Deactivate ChatUpdateUpdates a chat by deactivating it in LiveChat.Follow ChatUpdateUpdates a chat by following it in LiveChat.Get ChatReadRetrieves a chat with thread details from LiveChat.List ChatsReadRetrieves accessible chat summaries from LiveChat.Resume ChatCreateRestarts an archived chat in LiveChat.Start ChatCreateCreates a new chat in LiveChat.Transfer ChatUpdateUpdates a chat by transferring it in LiveChat.Unfollow ChatUpdateUpdates a chat by unfollowing it in LiveChat.Update Chat PropertiesUpdateUpdates existing chat properties in LiveChat.Add User To ChatUpdateUpdates a chat by adding a user in LiveChat.Remove User From ChatUpdateUpdates a chat by removing a user in LiveChat.Get CustomerReadRetrieves detailed customer information from LiveChat.Update CustomerUpdateUpdates an existing customer in LiveChat.

Frequently Asked Questions

New to MindCloud? We've got you. Here are some answers to common questions about how MindCloud works with LiveChat and Customer.io.

Apps are the systems your business runs on, like LiveChat and Customer.io. Actions are the things MindCloud can do in those systems, such as finding a record, sending a message, or updating data.

A workflow connects apps and actions in the order your process needs. That's it.

Related integrations

Explore other ways to connect LiveChat with the apps your team already uses, or browse every LiveChat and Customer.io integrations.

Google SheetsGoogle Sheets connects app workflows across your app stack.GmailGmail connects app workflows across your app stack.SlackSlack connects app workflows across your app stack.Google CalendarGoogle Calendar connects app workflows across your app stack.Google DriveGoogle Drive connects app workflows across your app stack.NotionNotion connects app workflows across your app stack.Google FormsGoogle Forms connects app workflows across your app stack.MailchimpMailchimp connects app workflows across your app stack.StripeStripe connects app workflows across your app stack.

Connect all of your apps, not just some of them.

You can’t automate business processes end-to-end if you can only connect to half of them.

Request an invite iconRequest an inviteJoin the early access list for the app network built to cover the workflows your business actually runs.Talk to an expert iconTalk to an expertWork with a MindCloud specialist to map the systems, actions, and automations your team needs next.Get updates iconGet updatesFollow new app coverage, product launches, and practical integration notes from the MindCloud team.