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Automate tasks across OneDesk with Smartsheet

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Action

Businesses automate real work through MindCloud every day.

Automate your first task

Use MindCloud Cirra to make OneDesk and Smartsheet talk.
Here are some common ways to automate work between them.

Send a Smartsheet notification when OneDesk receives a high-priority item.Try now
Create a Smartsheet follow-up from new qualified activity in OneDesk.Try now
Copy new customer details from OneDesk into Smartsheet.Try now
Update the matching Smartsheet item when a OneDesk status changes.Try now
Start a review in Smartsheet when OneDesk flags an exception.Try now
Summarize new OneDesk activity and save it in Smartsheet.Try now

How Cirra automates work

MindCloud Cirra gives your workplace superpowers.
Use her to powerhouse through your OneDesk and Smartsheet work.

Connect your OneDesk and Smartsheet. The first step is to give Cirra access to your applications.

Teach Cirra to work between them. Simply explain what you want done between them and how you use them.

Automate that work. All your apps will talk to each other and work together. No technical knowledge needed.

Every action you need

Access 49 actions between OneDesk and Smartsheet.
Can’t find an action you need? Let us know.

Create CustomerCreate customer in OneDesk.Get Customer By External IDRun a get customer by external ID action in OneDesk.Search CustomersRun a search customers action in OneDesk.Search Customers With DetailsRun a search customers with details action in OneDesk.Update Customer By External IDUpdate customer by external ID in OneDesk.Create Customer OrganizationCreate customer organization in OneDesk.Get Customer Organization By External IDRun a get customer organization by external ID action in OneDesk.Search Customer OrganizationsRun a search customer organizations action in OneDesk.Search Customer Organizations With DetailsRun a search customer organizations with details action in OneDesk.Update Customer Organization By External IDUpdate customer organization by external ID in OneDesk.Get Organization Lifecycle StatusRun a get organization lifecycle status action in OneDesk.Get Organization Profile And PolicyRun a get organization profile and policy action in OneDesk.List Organization Container TypesRun a list organization container types action in OneDesk.List Organization Item TypesRun a list organization item types action in OneDesk.List Organization User TypesRun a list organization user types action in OneDesk.

Frequently asked questions

New to MindCloud? We've got you. Here are some answers to common questions about how MindCloud works with OneDesk and Smartsheet.

MindCloud connects OneDesk and Smartsheet so teams can automate handoffs, updates, alerts, and record changes without building one-off scripts.

Connect all of your apps, not just some of them.

You can't automate business processes end-to-end if you can only connect to half of them.

Request an inviteJoin the early access list for the app network built to cover the workflows your business actually runs.Talk to an expertWork with a MindCloud specialist to map the systems, actions, and automations your team needs next.Get updatesFollow new app coverage, product launches, and practical integration notes from the MindCloud team.