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Put Request Tracker (RT) to workacross your business

Automate Request Tracker (RT) workflows across the tools your team uses every day. MindCloud helps you connect apps, move data, and keep business processes running.

Describe what you want to automate in Request Tracker (RT). The field supports multiple lines but stays at a fixed height.

Businesses automate real work through MindCloud every day.

Get connected

Connect Request Tracker (RT) with other apps you use to automate business processes, not just small tasks.

Google SheetsGoogle Sheets connects app workflows across your app stack.Google MailGoogle Mail connects app workflows across your app stack.SlackSlack connects app workflows across your app stack.Google CalendarGoogle Calendar connects app workflows across your app stack.Google DriveGoogle Drive connects app workflows across your app stack.NotionNotion connects app workflows across your app stack.HubSpotHubSpot connects app workflows across your app stack.Google FormsGoogle Forms connects app workflows across your app stack.MailchimpMailchimp connects app workflows across your app stack.

Every action you need

Access 24 actions within Request Tracker (RT).
Can’t find an action you need? Let us know.

Get Ticket AttachmentsRun a get ticket attachments action in Request Tracker (RT).Get GroupRun a get group action in Request Tracker (RT).Get User GroupsRun a get user groups action in Request Tracker (RT).Search GroupsRun a search groups action in Request Tracker (RT).Get Group MembersRun a get group members action in Request Tracker (RT).Create QueueCreate queue in Request Tracker (RT).Get QueueRun a get queue action in Request Tracker (RT).List QueuesRun a list queues action in Request Tracker (RT).Search QueuesRun a search queues action in Request Tracker (RT).Update QueueUpdate queue in Request Tracker (RT).Comment on TicketRun a comment on ticket action in Request Tracker (RT).Correspond on TicketRun a correspond on ticket action in Request Tracker (RT).Create TicketCreate ticket in Request Tracker (RT).Get TicketRun a get ticket action in Request Tracker (RT).Search TicketsRun a search tickets action in Request Tracker (RT).

How can I use the Request Tracker (RT) app?

MindCloud is the Universal App Layer. We make it easy to talk to your applications, whatever the use case.

Build workflows. MindCloud’s Gravity platform helps you build robust automations around Request Tracker (RT).

Get Request Tracker (RT) attachmentsTrigger

Fetched attachments from Request Tracker (RT)

Filter to complete attachments

Applied filter to attachments

Loop through 5 attachments

Iterating over each attachment

Check if attachment is complete

Condition: attachment has required fields
then

Skip and continue

Skipped - attachment already complete
else

Check if attachment needs review

Condition: attachment needs review

Save review note in Notion

Added review context for attachment

Manage support requests and user queues in Request Tracker (RT).

Thinking...

Automate. Tell Cirra what you do in Request Tracker (RT) so she can take the grunt work out of your job.

Wire your product. Our Universal REST API lets you easily connect and talk to Request Tracker (RT) from your codebase.

Connect to your Agent. Expose your agent to Request Tracker (RT) and 3100+ other applications with a single MCP server.

Frequently asked questions

New to MindCloud? We've got you. Here are some answers to common questions about how MindCloud works with Request Tracker (RT).

MindCloud connects Request Tracker (RT) with the rest of your business systems so teams can automate updates, alerts, and record changes without building one-off scripts.

Connect all of your apps, not just some of them.

You can't automate business processes end-to-end if you can only connect to half of them.

Request an inviteJoin the early access list for the app network built to cover the workflows your business actually runs.Talk to an expertWork with a MindCloud specialist to map the systems, actions, and automations your team needs next.Get updatesFollow new app coverage, product launches, and practical integration notes from the MindCloud team.