Sign inGet started
Docs
Get started

Automate tasks across Slack with Zendesk

Trigger
Action

Businesses automate real work through MindCloud every day.

Automate your first task

Use MindCloud Cirra to make Slack and Zendesk talk.
Here are some common ways to automate work between them.

Create Zendesk tickets from new Slack channel messagesTry now
Create Zendesk tickets when new Slack reactions are addedTry now
Create Zendesk tickets from new messages posted to channels in SlackTry now
Post new Zendesk tickets to Slack messagesTry now
Send Slack notifications for new Zendesk ticketsTry now
Send Slack direct messages for new Zendesk ticketsTry now

How Cirra automates work

MindCloud Cirra gives your workplace superpowers.
Use her to powerhouse through your Slack and Zendesk work.

Connect your Slack and Zendesk. The first step is to give Cirra access to your applications.

Teach Cirra to work between them. Simply explain what you want done between them and how you use them.

Automate that work. All your apps will talk to each other and work together. No technical knowledge needed.

Every action you need

Access 65 triggers and actions between Slack and Zendesk.
Can’t find an action you need? Let us know.

List UsersGets a list of users from SlackCreate ChannelInitiates a public or private channel-based conversationGet Channel InformationRetrieve information about a conversation.Join ChannelJoins an existing conversation.Leave ChannelLeaves a conversation.List ChannelsLists all channels in a Slack team.Set Channel TopicSets the topic for a conversation.Open ConversationOpens or resumes a direct message or multi-person direct message.Delete FileDeletes a file.Get File InformationGets information about a file.List FilesList for a team, in a channel, or from a user with applied filters.On New FileRun an on new file action in Slack.Delete Scheduled MessageDeletes a pending scheduled message from the queue.List Message RepliesRetrieve a thread of messages posted to a conversationList Scheduled MessagesReturns a list of scheduled messages.

Frequently asked questions

New to MindCloud? We've got you. Here are some answers to common questions about how MindCloud works with Slack and Zendesk.

MindCloud connects Slack and Zendesk so teams can automate handoffs, updates, alerts, and record changes without building one-off scripts.

Connect all of your apps, not just some of them.

You can't automate business processes end-to-end if you can only connect to half of them.

Request an inviteJoin the early access list for the app network built to cover the workflows your business actually runs.Talk to an expertWork with a MindCloud specialist to map the systems, actions, and automations your team needs next.Get updatesFollow new app coverage, product launches, and practical integration notes from the MindCloud team.