Put SupportBee to workacross your business

Yes. MindCloud can integrate SupportBee with our 3,100+ supported apps, including ERPs, accounting systems, CRMs, databases, warehouses, ecommerce platforms, spreadsheets, and the tools your team already uses day to day.

If SupportBee needs to share data with another system, there is almost always a way to connect them.

We commonly find SupportBee integrated with Google Sheets, Gmail, Slack, Google Calendar and many others.

Both. MindCloud can read data out of SupportBee and change records where the connector supports writes, such as Ticket, Comment, Label, and Reply.

It can also look up read-only records like Tickets, Labels, Teams, Ticket Comments, and Ticket Replies, so workflows can use that accounting context without implying every object is writable.

MindCloud works with tickets, comments, replies, labels, teams, and users in SupportBee.

You can create tickets and replies, add labels, assign tickets to users or teams, archive or trash tickets, mark tickets answered or as spam, and retrieve ticket history, comments, and team rosters for reporting and routing workflows.

MindCloud can assign tickets to specific users or teams, archive and restore tickets, trash and untrash them, and mark tickets as answered, unanswered, or spam.

This enables you to build workflows that route incoming support requests and update ticket states without manual intervention.

You can search and list tickets by criteria, then apply labels and assignment rules in bulk or trigger-based flows.

MindCloud also lets you create replies and comments directly on tickets, so support responses and internal notes are logged automatically within SupportBee.

MindCloud retrieves ticket details, comments, replies, user profiles, labels, and team information from SupportBee and can pass that data to Google Sheets, Slack, Gmail, Google Calendar, and other connected platforms for reporting, alerting, and cross-tool coordination.

MindCloud runs on an enterprise-ready integration platform called Gravity. Gravity is a low-code workflow builder that connects your applications together and moves data between them on a schedule, in real time, or on demand.

The SupportBee connector is one of Gravity's pre-built integrations, so you simply plug in SupportBee and start building rather than wiring up the API yourself.

Not unless you want to. You can build it yourself in Gravity, our low-code platform: connect SupportBee and the other app, choose your actions, and run it, with no code required.

Prefer to have it done for you? MindCloud also offers full-service builds. Talk to our team.

Pick the workflow you want to automate, connect SupportBee and the other apps involved, and build your first flow in Gravity.

Want it built for you instead? Talk to our team.