Sign inGet started
Docs
Get started

Automate tasks across Comm100 with Freshdesk

Trigger
Action

Businesses automate real work through MindCloud every day.

Automate your first task

Use MindCloud Cirra to make Comm100 and Freshdesk talk.
Here are some common ways to automate work between them.

Send a Freshdesk notification when Comm100 receives a high-priority item.Try now
Create a Freshdesk follow-up from new qualified activity in Comm100.Try now
Copy new customer details from Comm100 into Freshdesk.Try now
Update the matching Freshdesk item when a Comm100 status changes.Try now
Start a review in Freshdesk when Comm100 flags an exception.Try now
Summarize new Comm100 activity and save it in Freshdesk.Try now

How Cirra automates work

MindCloud Cirra gives your workplace superpowers.
Use her to powerhouse through your Comm100 and Freshdesk work.

Connect your Comm100 and Freshdesk. The first step is to give Cirra access to your applications.

Teach Cirra to work between them. Simply explain what you want done between them and how you use them.

Automate that work. All your apps will talk to each other and work together. No technical knowledge needed.

Every action you need

Access 44 actions between Comm100 and Freshdesk.
Can’t find an action you need? Let us know.

List Agent StatusesRun a list agent statuses action in Comm100.Get CampaignRun a get campaign action in Comm100.Get Campaign Chat ButtonRun a get campaign chat button action in Comm100.Get Campaign InstallationRun a get campaign installation action in Comm100.Get Campaign Manual InvitationRun a get campaign manual invitation action in Comm100.Get Campaign Pre-ChatRun a get campaign pre-chat action in Comm100.List CampaignsRun a list campaigns action in Comm100.Get Private Canned Message CategoryRun a get private canned message category action in Comm100.Get Public Canned Message CategoryRun a get public canned message category action in Comm100.List Private Canned Message CategoriesRun a list private canned message categories action in Comm100.List Public Canned Message CategoriesRun a list public canned message categories action in Comm100.Get Site ProfileRun a get site profile action in Comm100.Search ChatsRun a search chats action in Comm100.Get PermissionRun a get permission action in Comm100.Get Role PermissionsRun a get role permissions action in Comm100.

Frequently asked questions

New to MindCloud? We've got you. Here are some answers to common questions about how MindCloud works with Comm100 and Freshdesk.

MindCloud connects Comm100 and Freshdesk so teams can automate handoffs, updates, alerts, and record changes without building one-off scripts.

Connect all of your apps, not just some of them.

You can't automate business processes end-to-end if you can only connect to half of them.

Request an inviteJoin the early access list for the app network built to cover the workflows your business actually runs.Talk to an expertWork with a MindCloud specialist to map the systems, actions, and automations your team needs next.Get updatesFollow new app coverage, product launches, and practical integration notes from the MindCloud team.