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Automate tasks across Freshdesk with Salesforce

We work with you to understand your business processes, and automate all work between Freshdesk and Salesforce.

Talk to our team

Businesses automate real work through MindCloud every day.

Start automating your work

Here are some common examples of how businesses use MindCloud to automate work between Freshdesk and Salesforce.

Create records in Salesforce when new tickets surface in FreshdeskGet Started
Send a Salesforce notification when Freshdesk receives a high-priority item.Get Started
Create a Salesforce follow-up from new qualified activity in Freshdesk.Get Started

Every action you need

Your company can interact with Freshdesk and Salesforce using our 46 actions.
Can’t find what you need? Let us know.

Get AgentReadRetrieves an agent from Freshdesk by ID.
Get Currently Authenticated AgentReadRetrieves the currently authenticated agent from Freshdesk.
List AgentsReadRetrieves a list of agents from Freshdesk.
Create CompanyCreateCreates a new company in Freshdesk.
Delete CompanyDeleteDeletes an existing company from Freshdesk.
Get CompanyReadRetrieves a company from Freshdesk by ID.
List CompaniesReadRetrieves a list of companies from Freshdesk.
Update CompanyUpdateUpdates an existing company in Freshdesk.
Create ContactCreateCreates a new contact in Freshdesk.
Get ContactReadRetrieves a contact from Freshdesk by ID.
List ContactsReadRetrieves a list of contacts from Freshdesk.
Soft Delete a ContactDeleteDeletes a contact from Freshdesk without permanently removing it.
Update ContactUpdateUpdates an existing contact in Freshdesk.
Create NoteCreateCreates a note on a Freshdesk ticket.
Create ReplyCreateCreates a reply to a Freshdesk ticket.

Frequently Asked Questions

Common questions about working with MindCloud on your Freshdesk and Salesforce integration.

No. MindCloud is a full-service integration provider — our team designs, builds, launches, monitors, and maintains your Freshdesk integration end to end. You tell us what you need and we deliver a working, production-ready connection.

Related integrations

Explore other ways to connect Freshdesk with the apps your team already uses, or browse every Freshdesk and Salesforce integrations.

Google SheetsGoogle Sheets connects app workflows across your app stack.GmailGmail connects app workflows across your app stack.SlackSlack connects app workflows across your app stack.Google CalendarGoogle Calendar connects app workflows across your app stack.Google DriveGoogle Drive connects app workflows across your app stack.NotionNotion connects app workflows across your app stack.HubSpotHubSpot connects app workflows across your app stack.Google FormsGoogle Forms connects app workflows across your app stack.MailchimpMailchimp connects app workflows across your app stack.

Connect all of your apps, not just some of them.

You can't automate business processes end-to-end if you can only connect to half of them.

Request an inviteJoin the early access list for the app network built to cover the workflows your business actually runs.Talk to an expertWork with a MindCloud specialist to map the systems, actions, and automations your team needs next.Get updatesFollow new app coverage, product launches, and practical integration notes from the MindCloud team.