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Automate tasks across Freshdesk with SMTP

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Action

Businesses automate real work through MindCloud every day.

Automate your first task

Use MindCloud Cirra to make Freshdesk and SMTP talk.
Here are some common ways to automate work between them.

Send a SMTP notification when Freshdesk receives a high-priority item.Try now
Create a SMTP follow-up from new qualified activity in Freshdesk.Try now
Copy new customer details from Freshdesk into SMTP.Try now
Update the matching SMTP item when a Freshdesk status changes.Try now
Start a review in SMTP when Freshdesk flags an exception.Try now
Summarize new Freshdesk activity and save it in SMTP.Try now

How MindCloud automates work

MindCloud uses Cirra to give your workplace superpowers.
Use her to powerhouse through your Freshdesk and SMTP work.

Connect your Freshdesk and SMTP. The first step is to give Cirra access to your applications.

Teach Cirra to work between them. Simply explain what you want done between them and how you use them.

Automate that work. All your apps will talk to each other and work together. No technical knowledge needed.

Every action you need

Access 47 actions between Freshdesk and SMTP.
Can’t find an action you need? Let us know.

Get AgentReadRetrieves an agent from Freshdesk by ID.Get Currently Authenticated AgentReadRetrieves the currently authenticated agent from Freshdesk.List AgentsReadRetrieves a list of agents from Freshdesk.Create CompanyCreateCreates a new company in Freshdesk.Delete CompanyDeleteDeletes an existing company from Freshdesk.Get CompanyReadRetrieves a company from Freshdesk by ID.List CompaniesReadRetrieves a list of companies from Freshdesk.Update CompanyUpdateUpdates an existing company in Freshdesk.Create ContactCreateCreates a new contact in Freshdesk.Get ContactReadRetrieves a contact from Freshdesk by ID.List ContactsReadRetrieves a list of contacts from Freshdesk.Soft Delete a ContactDeleteDeletes a contact from Freshdesk without permanently removing it.Update ContactUpdateUpdates an existing contact in Freshdesk.Create NoteCreateCreates a note on a Freshdesk ticket.Create ReplyCreateCreates a reply to a Freshdesk ticket.

Frequently Asked Questions

New to MindCloud? We've got you. Here are some answers to common questions about how MindCloud works with Freshdesk and SMTP.

MindCloud connects Freshdesk and SMTP so teams can automate handoffs, updates, alerts, and record changes without building one-off scripts.

Related integrations

Explore other ways to connect Freshdesk with the apps your team already uses, or browse every Freshdesk and SMTP integrations.

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Connect all of your apps, not just some of them.

You can't automate business processes end-to-end if you can only connect to half of them.

Request an inviteJoin the early access list for the app network built to cover the workflows your business actually runs.Talk to an expertWork with a MindCloud specialist to map the systems, actions, and automations your team needs next.Get updatesFollow new app coverage, product launches, and practical integration notes from the MindCloud team.