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Automate tasks across HelpDesk with Speak AI

Action
Action

Businesses automate real work through MindCloud every day.

Automate your first task

Use MindCloud Cirra to make HelpDesk and Speak AI talk.
Here are some common ways to automate work between them.

Send a Speak AI notification when HelpDesk receives a high-priority item.
Create a Speak AI follow-up from new qualified activity in HelpDesk.
Copy new customer details from HelpDesk into Speak AI.
Update the matching Speak AI item when a HelpDesk status changes.
Start a review in Speak AI when HelpDesk flags an exception.
Summarize new HelpDesk activity and save it in Speak AI.

How MindCloud automates work

MindCloud uses Cirra to give your workplace superpowers.
Use her to powerhouse through your HelpDesk and Speak AI work.

Connect your HelpDesk and Speak AI. The first step is to give Cirra access to your applications.

Teach Cirra to work between them. Simply explain what you want done between them and how you use them.

Automate that work. All your apps will talk to each other and work together. No technical knowledge needed.

Every action you need

Access 76 actions between HelpDesk and Speak AI.
Can’t find an action you need? Let us know.

List TicketsReadRetrieves tickets from HelpDesk.Get LicenseReadRetrieves a license from HelpDesk.List LicensesReadRetrieves licenses from HelpDesk.Get Blocked EmailReadRetrieves a blocked email from HelpDesk.Get Canned ResponseReadRetrieves a canned response from HelpDesk.Get Custom FieldReadRetrieves a custom field from HelpDesk.Get Email DomainReadRetrieves an email domain from HelpDesk.Get Failed Outgoing Emails ReportReadRetrieves the failed outgoing emails report from HelpDesk.Get MacroReadRetrieves a macro from HelpDesk.Get MailboxReadRetrieves a mailbox from HelpDesk.Get New Tickets 24h Distribution ReportReadRetrieves the 24-hour new tickets distribution from HelpDesk.Get New Tickets ReportReadRetrieves the new tickets report from HelpDesk.Get Reply AddressReadRetrieves a reply address from HelpDesk.Get Resolution Time 24h Distribution ReportReadRetrieves the 24-hour resolution time distribution from HelpDesk.Get Resolution Time Per Agent ReportReadRetrieves the resolution time per agent report from HelpDesk.

Frequently Asked Questions

New to MindCloud? We've got you. Here are some answers to common questions about how MindCloud works with HelpDesk and Speak AI.

Apps are the systems your business runs on, like HelpDesk and Speak AI. Actions are the things MindCloud can do in those systems, such as finding a record, sending a message, or updating data.

A workflow connects apps and actions in the order your process needs. That's it.

Related integrations

Explore other ways to connect HelpDesk with the apps your team already uses, or browse every HelpDesk and Speak AI integrations.

Google SheetsGoogle Sheets connects app workflows across your app stack.GmailGmail connects app workflows across your app stack.SlackSlack connects app workflows across your app stack.Google CalendarGoogle Calendar connects app workflows across your app stack.Google DriveGoogle Drive connects app workflows across your app stack.NotionNotion connects app workflows across your app stack.Google FormsGoogle Forms connects app workflows across your app stack.MailchimpMailchimp connects app workflows across your app stack.StripeStripe connects app workflows across your app stack.

Connect all of your apps, not just some of them.

You can’t automate business processes end-to-end if you can only connect to half of them.

Request an invite iconRequest an inviteJoin the early access list for the app network built to cover the workflows your business actually runs.Talk to an expert iconTalk to an expertWork with a MindCloud specialist to map the systems, actions, and automations your team needs next.Get updates iconGet updatesFollow new app coverage, product launches, and practical integration notes from the MindCloud team.