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Automate tasks across Microsoft Teams with TOPdesk

Trigger
Action

Businesses automate real work through MindCloud every day.

Automate your first task

Use MindCloud Cirra to make Microsoft Teams and TOPdesk talk.
Here are some common ways to automate work between them.

Create TOPdesk incidents from new Microsoft Teams channel mentionsTry now
Send Microsoft Teams channel messages for new major incidents in TOPdeskTry now
Send a TOPdesk notification when Microsoft Teams receives a high-priority item.Try now

How Cirra automates work

MindCloud Cirra gives your workplace superpowers.
Use her to powerhouse through your Microsoft Teams and TOPdesk work.

Connect your Microsoft Teams and TOPdesk. The first step is to give Cirra access to your applications.

Teach Cirra to work between them. Simply explain what you want done between them and how you use them.

Automate that work. All your apps will talk to each other and work together. No technical knowledge needed.

Every action you need

Access 49 actions between Microsoft Teams and TOPdesk.
Can’t find an action you need? Let us know.

List Channel TabsRun a list channel tabs action in Microsoft Teams.List Team Installed AppsRun a list team installed apps action in Microsoft Teams.Create ChannelCreate channel in Microsoft Teams.Get ChannelRun a get channel action in Microsoft Teams.Get Team Primary ChannelRun a get team primary channel action in Microsoft Teams.List All Team ChannelsRun a list all team channels action in Microsoft Teams.List Team ChannelsRun a list team channels action in Microsoft Teams.Update ChannelUpdate channel in Microsoft Teams.Create ChatCreate chat in Microsoft Teams.Get ChatRun a get chat action in Microsoft Teams.List ChatsRun a list chats action in Microsoft Teams.Get Channel Files FolderRun a get channel files folder action in Microsoft Teams.List Channel MembersRun a list channel members action in Microsoft Teams.List Chat MembersRun a list chat members action in Microsoft Teams.List Team MembersRun a list team members action in Microsoft Teams.

Frequently asked questions

New to MindCloud? We've got you. Here are some answers to common questions about how MindCloud works with Microsoft Teams and TOPdesk.

MindCloud connects Microsoft Teams and TOPdesk so teams can automate handoffs, updates, alerts, and record changes without building one-off scripts.

Connect all of your apps, not just some of them.

You can't automate business processes end-to-end if you can only connect to half of them.

Request an inviteJoin the early access list for the app network built to cover the workflows your business actually runs.Talk to an expertWork with a MindCloud specialist to map the systems, actions, and automations your team needs next.Get updatesFollow new app coverage, product launches, and practical integration notes from the MindCloud team.