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Put TOPdesk to workacross your business

Automate TOPdesk workflows across the tools your team uses every day. MindCloud helps you connect apps, move data, and keep business processes running.

Describe what you want to automate in TOPdesk. The field supports multiple lines but stays at a fixed height.

Businesses automate real work through MindCloud every day.

Get connected

Connect TOPdesk with other apps you use to automate business processes, not just small tasks.

Google SheetsGoogle Sheets connects app workflows across your app stack.Google MailGoogle Mail connects app workflows across your app stack.SlackSlack connects app workflows across your app stack.Google CalendarGoogle Calendar connects app workflows across your app stack.Google DriveGoogle Drive connects app workflows across your app stack.NotionNotion connects app workflows across your app stack.HubSpotHubSpot connects app workflows across your app stack.Google FormsGoogle Forms connects app workflows across your app stack.MailchimpMailchimp connects app workflows across your app stack.

Every action you need

Access 26 actions within TOPdesk.
Can’t find an action you need? Let us know.

Add Incident Time SpentAdd incident time spent in TOPdesk.Archive Incident by IDRun an archive incident by ID action in TOPdesk.Create IncidentCreate incident in TOPdesk.Deescalate Incident by IDRun a deescalate incident by ID action in TOPdesk.Escalate Incident by IDRun an escalate incident by ID action in TOPdesk.Get Incident by IDRun a get incident by ID action in TOPdesk.Get Incident by NumberRun a get incident by number action in TOPdesk.Get Incident Progress Trail CountRun a get incident progress trail count action in TOPdesk.Get Incident Time SpentRun a get incident time spent action in TOPdesk.List Deescalation ReasonsRun a list deescalation reasons action in TOPdesk.List Escalation ReasonsRun a list escalation reasons action in TOPdesk.List Incident ActionsRun a list incident actions action in TOPdesk.List Incident Call TypesRun a list incident call types action in TOPdesk.List Incident CategoriesRun a list incident categories action in TOPdesk.List Incident PrioritiesRun a list incident priorities action in TOPdesk.

How can I use the TOPdesk app?

MindCloud is the Universal App Layer. We make it easy to talk to your applications, whatever the use case.

Build workflows. MindCloud’s Gravity platform helps you build robust automations around TOPdesk.

Get TOPdesk incidentsTrigger

Fetched incidents from TOPdesk

Filter to complete incidents

Applied filter to incidents

Loop through 5 incidents

Iterating over each incident

Check if incident is complete

Condition: incident has required fields
then

Skip and continue

Skipped - incident already complete
else

Check if incident needs review

Condition: incident needs review

Save review note in Notion

Added review context for incident

Create a new service ticket today in TOPdesk.

Thinking...

Automate. Tell Cirra what you do in TOPdesk so she can take the grunt work out of your job.

Wire your product. Our Universal REST API lets you easily connect and talk to TOPdesk from your codebase.

Connect to your Agent. Expose your agent to TOPdesk and 3100+ other applications with a single MCP server.

Frequently asked questions

New to MindCloud? We've got you. Here are some answers to common questions about how MindCloud works with TOPdesk.

MindCloud connects TOPdesk with the rest of your business systems so teams can automate updates, alerts, and record changes without building one-off scripts.

Connect all of your apps, not just some of them.

You can't automate business processes end-to-end if you can only connect to half of them.

Request an inviteJoin the early access list for the app network built to cover the workflows your business actually runs.Talk to an expertWork with a MindCloud specialist to map the systems, actions, and automations your team needs next.Get updatesFollow new app coverage, product launches, and practical integration notes from the MindCloud team.