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Automate tasks across Request Tracker (RT) with Twilio

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Action

Businesses automate real work through MindCloud every day.

Automate your first task

Use MindCloud Cirra to make Request Tracker (RT) and Twilio talk.
Here are some common ways to automate work between them.

Create Request Tracker tickets with new SMS messages in TwilioTry now
Send a Twilio notification when Request Tracker (RT) receives a high-priority item.Try now
Create a Twilio follow-up from new qualified activity in Request Tracker (RT).Try now

How Cirra automates work

MindCloud Cirra gives your workplace superpowers.
Use her to powerhouse through your Request Tracker (RT) and Twilio work.

Connect your Request Tracker (RT) and Twilio. The first step is to give Cirra access to your applications.

Teach Cirra to work between them. Simply explain what you want done between them and how you use them.

Automate that work. All your apps will talk to each other and work together. No technical knowledge needed.

Every action you need

Access 45 actions between Request Tracker (RT) and Twilio.
Can’t find an action you need? Let us know.

Get Ticket AttachmentsRun a get ticket attachments action in Request Tracker (RT).Get GroupRun a get group action in Request Tracker (RT).Get User GroupsRun a get user groups action in Request Tracker (RT).Search GroupsRun a search groups action in Request Tracker (RT).Get Group MembersRun a get group members action in Request Tracker (RT).Create QueueCreate queue in Request Tracker (RT).Get QueueRun a get queue action in Request Tracker (RT).List QueuesRun a list queues action in Request Tracker (RT).Search QueuesRun a search queues action in Request Tracker (RT).Update QueueUpdate queue in Request Tracker (RT).Comment on TicketRun a comment on ticket action in Request Tracker (RT).Correspond on TicketRun a correspond on ticket action in Request Tracker (RT).Create TicketCreate ticket in Request Tracker (RT).Get TicketRun a get ticket action in Request Tracker (RT).Search TicketsRun a search tickets action in Request Tracker (RT).

Frequently asked questions

New to MindCloud? We've got you. Here are some answers to common questions about how MindCloud works with Request Tracker (RT) and Twilio.

MindCloud connects Request Tracker (RT) and Twilio so teams can automate handoffs, updates, alerts, and record changes without building one-off scripts.

Connect all of your apps, not just some of them.

You can't automate business processes end-to-end if you can only connect to half of them.

Request an inviteJoin the early access list for the app network built to cover the workflows your business actually runs.Talk to an expertWork with a MindCloud specialist to map the systems, actions, and automations your team needs next.Get updatesFollow new app coverage, product launches, and practical integration notes from the MindCloud team.