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Automate tasks across Tidio with HelpDesk

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Action

Businesses automate real work through MindCloud every day.

Automate your first task

Use MindCloud Cirra to make Tidio and HelpDesk talk.
Here are some common ways to automate work between them.

Send a HelpDesk notification when Tidio receives a high-priority item.Try now
Create a HelpDesk follow-up from new qualified activity in Tidio.Try now
Copy new customer details from Tidio into HelpDesk.Try now
Update the matching HelpDesk item when a Tidio status changes.Try now
Start a review in HelpDesk when Tidio flags an exception.Try now
Summarize new Tidio activity and save it in HelpDesk.Try now

How Cirra automates work

MindCloud Cirra gives your workplace superpowers.
Use her to powerhouse through your Tidio and HelpDesk work.

Connect your Tidio and HelpDesk. The first step is to give Cirra access to your applications.

Teach Cirra to work between them. Simply explain what you want done between them and how you use them.

Automate that work. All your apps will talk to each other and work together. No technical knowledge needed.

Every action you need

Access 77 actions between Tidio and HelpDesk.
Can’t find an action you need? Let us know.

Create Contact [Plus plan]Create contact [plus plan] in Tidio.Create Multiple Contacts [Plus plan]Create multiple contacts [plus plan] in Tidio.Delete Contact [Plus plan]Delete contact [plus plan] in Tidio.Get Contact [Plus plan]Run a get contact [plus plan] action in Tidio.Update Contact Properties [Plus plan]Update contact properties [plus plan] in Tidio.Update Multiple Contacts [Plus plan]Update multiple contacts [plus plan] in Tidio.List Contacts [Plus plan]Run a list contacts [plus plan] action in Tidio.List Contact Properties [Plus plan]Run a list contact properties [plus plan] action in Tidio.Add Website as Lyro Data Source [Plus plan]Add website as lyro data source [plus plan] in Tidio.Create Lyro QA Data Source [Plus plan]Create lyro qa data source [plus plan] in Tidio.Upsert Lyro Data Source [Plus plan]Run an upsert lyro data source [plus plan] action in Tidio.List Departments [Plus plan]Run a list departments [plus plan] action in Tidio.Get Contact Messages [Plus plan]Run a get contact messages [plus plan] action in Tidio.Reply to Ticket [Plus plan]Run a reply to ticket [plus plan] action in Tidio.Get Viewed Pages History [Plus plan]Run a get viewed pages history [plus plan] action in Tidio.

Frequently asked questions

New to MindCloud? We've got you. Here are some answers to common questions about how MindCloud works with Tidio and HelpDesk.

MindCloud connects Tidio and HelpDesk so teams can automate handoffs, updates, alerts, and record changes without building one-off scripts.

Connect all of your apps, not just some of them.

You can't automate business processes end-to-end if you can only connect to half of them.

Request an inviteJoin the early access list for the app network built to cover the workflows your business actually runs.Talk to an expertWork with a MindCloud specialist to map the systems, actions, and automations your team needs next.Get updatesFollow new app coverage, product launches, and practical integration notes from the MindCloud team.