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Automate tasks across Deskpro with Freshdesk

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Action

Businesses automate real work through MindCloud every day.

Automate your first task

Use MindCloud Cirra to make Deskpro and Freshdesk talk.
Here are some common ways to automate work between them.

Send a Freshdesk notification when Deskpro receives a high-priority item.Try now
Create a Freshdesk follow-up from new qualified activity in Deskpro.Try now
Copy new customer details from Deskpro into Freshdesk.Try now
Update the matching Freshdesk item when a Deskpro status changes.Try now
Start a review in Freshdesk when Deskpro flags an exception.Try now
Summarize new Deskpro activity and save it in Freshdesk.Try now

How Cirra automates work

MindCloud Cirra gives your workplace superpowers.
Use her to powerhouse through your Deskpro and Freshdesk work.

Connect your Deskpro and Freshdesk. The first step is to give Cirra access to your applications.

Teach Cirra to work between them. Simply explain what you want done between them and how you use them.

Automate that work. All your apps will talk to each other and work together. No technical knowledge needed.

Every action you need

Access 48 actions between Deskpro and Freshdesk.
Can’t find an action you need? Let us know.

List Ticket ApprovalsRun a list ticket approvals action in Deskpro.Get Ticket LogRun a get ticket log action in Deskpro.List Ticket LogsRun a list ticket logs action in Deskpro.List GuidesRun a list guides action in Deskpro.Get Ticket MessageRun a get ticket message action in Deskpro.List Ticket MessagesRun a list ticket messages action in Deskpro.List ArticlesRun a list articles action in Deskpro.Get OrganizationRun a get organization action in Deskpro.List OrganizationsRun a list organizations action in Deskpro.Get TicketRun a get ticket action in Deskpro.List Organization TicketsRun a list organization tickets action in Deskpro.List Person TicketsRun a list person tickets action in Deskpro.List Ticket Filter TicketsRun a list ticket filter tickets action in Deskpro.List Ticket IDsRun a list ticket ids action in Deskpro.List TicketsRun a list tickets action in Deskpro.

Frequently asked questions

New to MindCloud? We've got you. Here are some answers to common questions about how MindCloud works with Deskpro and Freshdesk.

MindCloud connects Deskpro and Freshdesk so teams can automate handoffs, updates, alerts, and record changes without building one-off scripts.

Connect all of your apps, not just some of them.

You can't automate business processes end-to-end if you can only connect to half of them.

Request an inviteJoin the early access list for the app network built to cover the workflows your business actually runs.Talk to an expertWork with a MindCloud specialist to map the systems, actions, and automations your team needs next.Get updatesFollow new app coverage, product launches, and practical integration notes from the MindCloud team.