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Automate tasks across eGain with Google Drive

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Action

Businesses automate real work through MindCloud every day.

Automate your first task

Use MindCloud Cirra to make eGain and Google Drive talk.
Here are some common ways to automate work between them.

Send a Google Drive notification when eGain receives a high-priority item.Try now
Create a Google Drive follow-up from new qualified activity in eGain.Try now
Copy new customer details from eGain into Google Drive.Try now
Update the matching Google Drive item when a eGain status changes.Try now
Start a review in Google Drive when eGain flags an exception.Try now
Summarize new eGain activity and save it in Google Drive.Try now

How Cirra automates work

MindCloud Cirra gives your workplace superpowers.
Use her to powerhouse through your eGain and Google Drive work.

Connect your eGain and Google Drive. The first step is to give Cirra access to your applications.

Teach Cirra to work between them. Simply explain what you want done between them and how you use them.

Automate that work. All your apps will talk to each other and work together. No technical knowledge needed.

Every action you need

Access 46 actions between eGain and Google Drive.
Can’t find an action you need? Let us know.

Create AccountCreate account in eGain.Delete AccountDelete account in eGain.Get AccountRun a get account action in eGain.List AccountsRun a list accounts action in eGain.Update AccountUpdate account in eGain.Create AssetCreate asset in eGain.Delete AssetDelete asset in eGain.Get AssetRun a get asset action in eGain.Create AuthenticationCreate authentication in eGain.Delete AuthenticationDelete authentication in eGain.Get AuthenticationRun a get authentication action in eGain.List AuthenticationsRun a list authentications action in eGain.Update AuthenticationUpdate authentication in eGain.Create ChannelCreate channel in eGain.Delete ChannelDelete channel in eGain.

Frequently asked questions

New to MindCloud? We've got you. Here are some answers to common questions about how MindCloud works with eGain and Google Drive.

MindCloud connects eGain and Google Drive so teams can automate handoffs, updates, alerts, and record changes without building one-off scripts.

Connect all of your apps, not just some of them.

You can't automate business processes end-to-end if you can only connect to half of them.

Request an inviteJoin the early access list for the app network built to cover the workflows your business actually runs.Talk to an expertWork with a MindCloud specialist to map the systems, actions, and automations your team needs next.Get updatesFollow new app coverage, product launches, and practical integration notes from the MindCloud team.