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Automate tasks across eGain with Salesforce

We work with you to understand your business processes, and automate all work between eGain and Salesforce.

Talk to our team

Businesses automate real work through MindCloud every day.

Start automating your work

Here are some common examples of how businesses use MindCloud to automate work between eGain and Salesforce.

Send a Salesforce notification when eGain receives a high-priority item.Get Started
Create a Salesforce follow-up from new qualified activity in eGain.Get Started
Copy new customer details from eGain into Salesforce.Get Started
Update the matching Salesforce item when a eGain status changes.Get Started
Start a review in Salesforce when eGain flags an exception.Get Started
Summarize new eGain activity and save it in Salesforce.Get Started

Every action you need

Your company can interact with eGain and Salesforce using our 57 actions.
Can’t find what you need? Let us know.

Create AccountCreateCreate account in eGain.
Delete AccountDeleteDelete account in eGain.
Get AccountReadRun a get account action in eGain.
List AccountsReadRun a list accounts action in eGain.
Update AccountUpdateUpdate account in eGain.
Create AssetCreateCreate asset in eGain.
Delete AssetDeleteDelete asset in eGain.
Get AssetReadRun a get asset action in eGain.
Create AuthenticationCreateCreate authentication in eGain.
Delete AuthenticationDeleteDelete authentication in eGain.
Get AuthenticationReadRun a get authentication action in eGain.
List AuthenticationsReadRun a list authentications action in eGain.
Update AuthenticationUpdateUpdate authentication in eGain.
Create ChannelCreateCreate channel in eGain.
Delete ChannelDeleteDelete channel in eGain.

Frequently Asked Questions

Common questions about working with MindCloud on your eGain and Salesforce integration.

No. MindCloud is a full-service integration provider — our team designs, builds, launches, monitors, and maintains your eGain integration end to end. You tell us what you need and we deliver a working, production-ready connection.

Related integrations

Explore other ways to connect eGain with the apps your team already uses, or browse every eGain and Salesforce integrations.

Google SheetsGoogle Sheets connects app workflows across your app stack.GmailGmail connects app workflows across your app stack.SlackSlack connects app workflows across your app stack.Google CalendarGoogle Calendar connects app workflows across your app stack.Google DriveGoogle Drive connects app workflows across your app stack.NotionNotion connects app workflows across your app stack.HubSpotHubSpot connects app workflows across your app stack.Google FormsGoogle Forms connects app workflows across your app stack.MailchimpMailchimp connects app workflows across your app stack.

Connect all of your apps, not just some of them.

You can't automate business processes end-to-end if you can only connect to half of them.

Request an inviteJoin the early access list for the app network built to cover the workflows your business actually runs.Talk to an expertWork with a MindCloud specialist to map the systems, actions, and automations your team needs next.Get updatesFollow new app coverage, product launches, and practical integration notes from the MindCloud team.