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Automate tasks across TOPdesk with Datadog

Trigger
Action

Businesses automate real work through MindCloud every day.

Automate your first task

Use MindCloud Cirra to make TOPdesk and Datadog talk.
Here are some common ways to automate work between them.

Send a Datadog notification when TOPdesk receives a high-priority item.Try now
Create a Datadog follow-up from new qualified activity in TOPdesk.Try now
Copy new customer details from TOPdesk into Datadog.Try now
Update the matching Datadog item when a TOPdesk status changes.Try now
Start a review in Datadog when TOPdesk flags an exception.Try now
Summarize new TOPdesk activity and save it in Datadog.Try now

How Cirra automates work

MindCloud Cirra gives your workplace superpowers.
Use her to powerhouse through your TOPdesk and Datadog work.

Connect your TOPdesk and Datadog. The first step is to give Cirra access to your applications.

Teach Cirra to work between them. Simply explain what you want done between them and how you use them.

Automate that work. All your apps will talk to each other and work together. No technical knowledge needed.

Every action you need

Access 50 actions between TOPdesk and Datadog.
Can’t find an action you need? Let us know.

Add Incident Time SpentAdd incident time spent in TOPdesk.Archive Incident by IDRun an archive incident by ID action in TOPdesk.Create IncidentCreate incident in TOPdesk.Deescalate Incident by IDRun a deescalate incident by ID action in TOPdesk.Escalate Incident by IDRun an escalate incident by ID action in TOPdesk.Get Incident by IDRun a get incident by ID action in TOPdesk.Get Incident by NumberRun a get incident by number action in TOPdesk.Get Incident Progress Trail CountRun a get incident progress trail count action in TOPdesk.Get Incident Time SpentRun a get incident time spent action in TOPdesk.List Deescalation ReasonsRun a list deescalation reasons action in TOPdesk.List Escalation ReasonsRun a list escalation reasons action in TOPdesk.List Incident ActionsRun a list incident actions action in TOPdesk.List Incident Call TypesRun a list incident call types action in TOPdesk.List Incident CategoriesRun a list incident categories action in TOPdesk.List Incident PrioritiesRun a list incident priorities action in TOPdesk.

Frequently asked questions

New to MindCloud? We've got you. Here are some answers to common questions about how MindCloud works with TOPdesk and Datadog.

MindCloud connects TOPdesk and Datadog so teams can automate handoffs, updates, alerts, and record changes without building one-off scripts.

Connect all of your apps, not just some of them.

You can't automate business processes end-to-end if you can only connect to half of them.

Request an inviteJoin the early access list for the app network built to cover the workflows your business actually runs.Talk to an expertWork with a MindCloud specialist to map the systems, actions, and automations your team needs next.Get updatesFollow new app coverage, product launches, and practical integration notes from the MindCloud team.