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Automate tasks across TOPdesk with SMTP

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Action

Businesses automate real work through MindCloud every day.

Automate your first task

Use MindCloud Cirra to make TOPdesk and SMTP talk.
Here are some common ways to automate work between them.

Send a SMTP notification when TOPdesk receives a high-priority item.Try now
Create a SMTP follow-up from new qualified activity in TOPdesk.Try now
Copy new customer details from TOPdesk into SMTP.Try now
Update the matching SMTP item when a TOPdesk status changes.Try now
Start a review in SMTP when TOPdesk flags an exception.Try now
Summarize new TOPdesk activity and save it in SMTP.Try now

How MindCloud automates work

MindCloud uses Cirra to give your workplace superpowers.
Use her to powerhouse through your TOPdesk and SMTP work.

Connect your TOPdesk and SMTP. The first step is to give Cirra access to your applications.

Teach Cirra to work between them. Simply explain what you want done between them and how you use them.

Automate that work. All your apps will talk to each other and work together. No technical knowledge needed.

Every action you need

Access 49 actions between TOPdesk and SMTP.
Can’t find an action you need? Let us know.

Add Incident Time SpentCreateAdd incident time spent in TOPdesk.Archive Incident by IDUpdateRun an archive incident by ID action in TOPdesk.Create IncidentCreateCreate incident in TOPdesk.Deescalate Incident by IDUpdateRun a deescalate incident by ID action in TOPdesk.Escalate Incident by IDUpdateRun an escalate incident by ID action in TOPdesk.Get Incident by IDReadRun a get incident by ID action in TOPdesk.Get Incident by NumberReadRun a get incident by number action in TOPdesk.Get Incident Progress Trail CountReadRun a get incident progress trail count action in TOPdesk.Get Incident Time SpentReadRun a get incident time spent action in TOPdesk.List Deescalation ReasonsReadRun a list deescalation reasons action in TOPdesk.List Escalation ReasonsReadRun a list escalation reasons action in TOPdesk.List Incident ActionsReadRun a list incident actions action in TOPdesk.List Incident Call TypesReadRun a list incident call types action in TOPdesk.List Incident CategoriesReadRun a list incident categories action in TOPdesk.List Incident PrioritiesReadRun a list incident priorities action in TOPdesk.

Frequently Asked Questions

New to MindCloud? We've got you. Here are some answers to common questions about how MindCloud works with TOPdesk and SMTP.

MindCloud connects TOPdesk and SMTP so teams can automate handoffs, updates, alerts, and record changes without building one-off scripts.

Related integrations

Explore other ways to connect TOPdesk with the apps your team already uses, or browse every TOPdesk and SMTP integrations.

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Connect all of your apps, not just some of them.

You can't automate business processes end-to-end if you can only connect to half of them.

Request an inviteJoin the early access list for the app network built to cover the workflows your business actually runs.Talk to an expertWork with a MindCloud specialist to map the systems, actions, and automations your team needs next.Get updatesFollow new app coverage, product launches, and practical integration notes from the MindCloud team.